These Terms and Conditions of Stay (the “Agreement”) govern the rights, obligations, and responsibilities of guests and other individuals using the resort and property managed by Landstar Management Holdings (the “Management Company”). Additional resort-specific provisions may apply based on the amenities, facilities, or location.
By completing a reservation, checking the acceptance box, and/or using the premises, you acknowledge that you have read, understood, and agree to this Agreement, including any applicable resort-specific provisions.
This Agreement applies to Firefly Resort - Coastal Bend and the property managed there by the Management Company.
The resort is a luxury, site-owned property. Guests must follow all established guidelines, rules, and regulations to maintain the resort’s standards of appearance, upkeep, service, and guest experience.
RV sites: Check-in is from 1:00 PM to 7:00 PM. Check-out is required by 11:00 AM.
Rental properties, including tiny homes and cabins: Check-in is from 4:00 PM to 9:00 PM. Check-out is required by 11:00 AM.
Early check-ins and late check-outs are not permitted. Guests arriving outside the designated check-in windows are subject to an after-hours fee of $50 for rental properties or $100 for RV sites. All check-ins must be completed at the designated office unless otherwise directed.
Guests who remain in their accommodation or leave their RV or belongings on the site after the required 11:00 AM check-out time may have a late check-out fee applied to their guest bill. Assessment or payment of this fee does not authorize a late check-out or extend the reservation.
Quiet hours are from 10:00 PM to 8:00 AM. Excessive noise or disturbances may result in immediate removal from the premises without a refund.
Parents or legal guardians are responsible for the safety and conduct of children under age 16. Children under age 16 must be supervised at all times by an adult age 21 or older.
Laundry facilities are available to guests 24 hours a day. An entry code will be provided at arrival. Clothing and towels may not be hung on the exterior of units, trees, or other areas of the property.
Open flames and fires are prohibited during officially declared burn bans. Signs will be posted at the property entrances and amenity centers. Fire restrictions may also be enforced during high winds.
Guests may place securely tied bags of trash at their site’s designated red line for pickup by resort staff between 10:00 AM and 4:30 PM. Outside those hours, guests must take trash to the designated dumpster near the office. Guests are responsible for securing trash to prevent attracting pests.
Restrooms and showers at the designated amenity centers are available 24 hours a day. An entry code will be provided at arrival.
Guests must follow all posted fire safety regulations, including restrictions on open flames and all applicable burn bans.
A deposit equal to 50% of the total booking amount is due within 24 hours of booking. Alternate deposit timelines or requirements may apply to some properties; guests should refer to their specific reservation agreement. The remaining balance must be paid in full no later than 14 days before check-in.
Disclaimer. Renter expressly acknowledges and accepts that the rental of a unit from Management Company does not create, is not intended to create, and shall not be interpreted to create, a landlord-tenant relationship under Title 8, Chapter 92 of the Texas Property Code, at common law, or under any other applicable law. Management Company expressly disclaims any warranties of habitability, merchantability, or any other obligations required of a landlord under Title 8, Chapter 92 of the Texas Property Code, at common law, or under any other applicable law.
Payments are accepted by credit card only. Cash and checks are not accepted. The name on the credit card must match the reservation holder’s name. All payments will be held in an escrow account, and any interest earned will remain the property of the Management Company.
Guests who purchase a Reservation Guarantee may cancel up to 15 days before check-in and receive a refund minus the cost of the guarantee. Cancellations made within 14 days of check-in are nonrefundable but may qualify for a credit equal to the reservation amount minus the cost of the Reservation Guarantee, to be used toward a future reservation within one year.
More restrictive cancellation terms may apply during peak seasons or special events and will be stated in the reservation agreement. No refunds will be issued for late arrivals, early departures, or no-shows. The Management Company assumes no liability for cancellations resulting from emergencies, weather, or other acts of nature. Reservation changes, including date changes, are subject to availability and applicable cancellation policies.
One-night stays are permitted under the following conditions:
By booking a one-night stay, the guest acknowledges and agrees to these conditions.
The Management Company reserves the right to move a reservation to a comparable site or accommodation when necessary. RV sites and rental accommodations, including tiny homes, are individually owned. An owner’s decisions may affect the resort’s ability to honor a reservation for a particular site or accommodation.
These decisions may include upgrades, maintenance, site reclassification such as adding a dwelling, removal from the rental pool, or owner use. The resort will make every effort to honor the original reservation and provide advance notice when relocation is necessary.
Guests must follow resort guidelines, staff instructions, and local regulations. Parents and legal guardians are responsible for supervising minors and ensuring their proper conduct at all times.
Guests must maintain the cleanliness and safety of the premises during their stay. Smoking and vaping are prohibited inside any units and in common areas. Violations will result in a $500 penalty. Guests must dispose of cigarette butts properly because they present a fire hazard.
A resort fee is assessed to cover accidental damage up to $200 for rental properties and $100 for RV sites. Guests are responsible for repair or replacement costs above those limits.
Damage caused by intentional actions, negligence, vandalism, or irresponsible behavior is not covered by the resort fee. The full repair or replacement cost will be charged to the guest’s credit card. Missing items, excessive cleaning, and damage beyond normal wear and tear will also be charged to the guest’s credit card. Charges for missing linens, towels, or other damaged items will include third-party vendor invoices when applicable.
Domesticated pets are permitted in designated pet-friendly rental units for a fee of $25 per pet per day. Guests traveling with pets must provide proof of vaccination upon request and ensure pets are crated when left unattended. Failure to comply with these pet requirements may result in a $250 penalty.
Service animals are permitted in all rental units, including those not designated as pet-friendly. Service animals are exempt from pet fees, and no service-animal certification is required.
When outside, pets must be leashed at all times on a leash no longer than six feet. Pets may not be tethered to utility fixtures, picnic tables, or trees. Pet kennels are prohibited outside rental properties and RVs.
Temporary pet fencing is permitted if it remains entirely within the rented site and does not encroach on neighboring sites or common areas. Fencing must be lightweight, movable, easily removable, and capable of securely containing pets. Owners must remain on-site whenever their pets are in the enclosure. Pets may not be left unattended.
Guests are responsible for their pets’ behavior and safety. Management may require the removal of fencing that it considers unsafe, inappropriate, or disruptive.
One propane refill is included, as needed, for propane amenities provided at the site during stays of up to 30 days. For longer stays, this allowance renews every 30 days. Additional refills are the guest’s responsibility at $35 per refill.
The resort cannot accommodate mail or package delivery to individual sites. Extended-stay guests should arrange to receive mail and packages off-site. The reservations team can recommend nearby PO boxes or UPS stores.
The following requirements support a safe, respectful, and enjoyable environment for guests, staff, and property owners. Violations may result in immediate action, including removal from the property and law enforcement involvement when necessary.
Guests must treat staff, other guests, and property owners respectfully. Aggression, hostility, offensive language, inappropriate behavior, and verbal, physical, or written harassment are prohibited. Physical contact with staff is not permitted under any circumstances and will be treated as a serious violation.
Guests must avoid disruptive, unsafe, offensive, or illegal behavior. Excessive intoxication that leads to verbal altercations, property damage, harassment, or danger to others will not be tolerated. Prohibited conduct includes profanity, threats, intimidation, deceit, and illegal activities such as drug use, theft, or vandalism.
Staff may intervene immediately when safety or property is at risk. Actions may include removal from the premises, notification of law enforcement, or termination of the stay without a refund.
Guests must follow all resort rules, including quiet hours, pet policies, amenity use, parking, and safety requirements. Damage must be reported, and guests are responsible for repair costs. Charges may be applied without prior notice. Violations may result in warnings, restricted access, fines, removal without a refund, or law enforcement involvement.
Concerns and complaints must be reported promptly to Guest Services at the front desk through the appropriate communication channels. Guests must address concerns professionally and may not escalate issues through uninvolved staff or third parties.
Refusal to follow staff instructions, established procedures, or this Code of Conduct will result in immediate action. This may include removal from the property or notification of law enforcement if the behavior poses a safety risk or violates applicable law.
The resort is committed to a safe and welcoming environment. Following this Code of Conduct helps preserve a positive experience for guests, staff, and property owners.
Drones and other unmanned aerial vehicles may not be used anywhere on resort property without prior written authorization from management. This restriction applies to recreational, commercial, and photography-related use. Unauthorized operation may result in immediate removal from the property without a refund, and local authorities may be notified when necessary.
Electrical pedestals are reserved exclusively for powering the RV occupying the site. Only the RV’s power connection, including an RV surge protector, may be plugged into the pedestal. No other vehicles, appliances, devices, or equipment may be connected to the pedestal. Charging an electric vehicle (EV) using pedestal power is prohibited, whether connected directly or through an adapter, extension cord, or the RV’s electrical system.
Guests must turn the pedestal breaker OFF before plugging in or unplugging an RV power cord. Connecting or disconnecting while the breaker is on can cause electrical arcing and damage the outlet, pedestal, surge protector, or RV cord. Once the cord is securely connected, the breaker may be turned back ON.
For assistance with a pedestal or electrical connection, contact the resort office during business hours. For urgent electrical issues after hours, call emergency maintenance.
RV sites are intended for active guest stays and may not be used solely for storage. An RV may not remain unattended for more than seven (7) consecutive days without prior written approval from the General Manager. Guests planning an absence longer than seven days must obtain this approval before departing.
All RVs must remain insured, properly registered, and operational. Within twelve (12) hours after the RV owner receives notice to move the RV, it must be ready to be driven or transported on public roads. This requirement applies throughout the stay, including during any approved absence.
Before an extended absence is approved, the guest and the RV owner, if different, must sign an Unattended RV Authorization and Acknowledgment. The document must:
Management may also require a working spare key or access code as a condition of approval. Approval applies only to the dates and conditions stated in writing. It does not extend the reservation or guarantee continued availability of the assigned site. Changes to the approved absence require further written approval from the General Manager. Approval may be modified or revoked at any time in the resort’s sole discretion, subject to applicable law.
If management determines that action is necessary for safety, security, weather, maintenance, utility work, operational needs, property access, or legal or regulatory requirements, or because the reservation has expired or the site owner has made the site unavailable, the resort may enter, secure, relocate, tow, or remove the RV at the RV owner’s risk and expense. All such actions and related charges must comply with applicable law, including required notices. Where immediate action is necessary, the resort may act without further notice to the extent permitted by law.
Responsibility for the RV’s care remains with the guest and RV owner. Approval does not include monitoring, maintenance, security, or caretaking services by the resort team. Guests remain responsible for all fees, costs, and damages arising from an unattended RV and agree to indemnify and hold harmless the resort, its owners, employees, and agents to the fullest extent permitted by law.
The resort assumes no responsibility or bailment for loss, theft, damage, weather effects, utility disruptions, towing or relocation damage, or other conditions affecting an unattended RV, except where prohibited by law.
An unapproved absence or failure to return or remove the RV as agreed violates this Agreement and may result in termination of the stay and lawful removal at the RV owner’s expense.
Resort staff are not permitted to enter or perform maintenance, repairs, or other service work on guests’ personal RVs, vehicles, boats, jet skis, or other personal property. These services are not provided by the on-site resort team.
The on-site team can help locate local vendors. Guests are responsible for selecting a service provider, arranging the work, and paying for any services.
This restriction does not prevent emergency action or RV entry, securing, relocation, or removal authorized under this Agreement and permitted by law.
A maximum of two vehicles may be parked per site. Vehicles must display a valid parking permit, remain behind the designated red line, and avoid obstructing traffic. Parking on grass or other unapproved surfaces is prohibited.
Guests may not park on sites unrelated to their reservation, including other RV pads or tiny home driveways. Unauthorized parking may result in a fine and/or towing at the vehicle owner’s expense. The resort does not guarantee parking for trailers or additional vehicles.
Overflow parking is located in the front parking lot, with additional spaces at the end of the park. Guests are encouraged to bring as few vehicles as necessary.
All-terrain vehicles (ATVs), utility task vehicles (UTVs), and similar off-road vehicles may not be operated on resort property. They may only be brought onto the property when securely transported on or in a trailer. Unauthorized use may result in immediate removal from the property and/or additional penalties.
Personal golf carts must have valid insurance coverage. Guests must bring proof of insurance and provide it upon request. Failure to provide proof when requested may result in a fee of up to $800.
Guests must follow all instructions for using resort amenities, including hot tubs. The Management Company is not liable for injuries resulting from misuse. Guests must bring their own pool towels where applicable. Hot tub instructions will be provided at check-in, and failure to follow them may result in damage charges.
The Management Company may substitute accommodations because of unforeseen circumstances. Guests will be offered equivalent accommodations or a full refund if no acceptable alternative is available.
Boat docks and ramps are available for guest use where applicable. Guests must secure their boats properly and follow posted safety guidelines.
Guests who bring a boat and pay for a slip may park their boat trailer in the designated white rock area near the slips, subject to availability. A daily storage fee of $30 applies when a guest keeps a boat on the property without launching it.
Parking for boat trailers, jet ski trailers, and similar watercraft trailers is subject to availability. Trailers may be parked on the assigned site only if they fit entirely within its boundaries and do not cross the red line at the site’s edge.
Trailers may not obstruct roads, neighboring sites, utilities, common areas, boat ramps, docks, slips, or access points. A trailer that cannot be safely accommodated on the assigned site must be parked in a designated trailer parking area, if available. If no designated parking is available, the trailer may need to be parked off-site at the trailer owner’s expense.
RV sites, rental sites, and other guest accommodations may not be reserved or used solely to park or store a boat, jet ski, trailer, or other equipment. Sites are intended for active guest stays. The resort does not guarantee parking for boat trailers, jet ski trailers, or similar equipment.
Kayaks are available for guest use at no charge, subject to availability. Guests must visit the front office to check out a kayak before use and follow the resort’s checkout, return, and safety instructions.
Guests agree to indemnify and hold harmless the Management Company, property owners, and staff from liability for personal injury, property damage, loss, or other losses arising from their stay, except in cases of gross negligence or willful misconduct.
The Management Company is not responsible for lost, stolen, or damaged personal belongings. Guests are strongly encouraged to secure their property, including bicycles and other valuables, when not in use.
If local authorities order a mandatory evacuation, guests are entitled to a prorated refund for unused days.
Visitors may be restricted based on resort capacity and management discretion. Approved visitors may incur additional fees and are permitted on resort grounds between 9:00 AM and 9:00 PM.
Personal items left behind will be disposed of if not claimed within 24 hours after checkout.
Disputes arising from this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Charlotte, North Carolina, and will be governed by North Carolina law.
The Management Company collects personal information solely for reservation processing and communication. Personal information will not be shared with third parties without the guest’s explicit consent.
By completing a reservation or entering the premises, you acknowledge that you have read, understood, and accepted this Agreement. Failure to comply may result in termination of your stay without a refund and additional penalties.
For questions or clarification, contact:
Landstar Management Holdings Main Office: 980-249-3240
Resort Guest Services: 888-496-6640
Emergency Assistance After Hours Only: 830-733-7538
By checking the acceptance box, I acknowledge that I have read, understood, and agree to the Terms and Conditions of Stay.
Short Term Rental Permit #: 2025-308062
